1. Overview
This Privacy Policy explains how DIGIPRODX.STORE collects, uses, stores and shares personal information when you visit our website, purchase a digital product, contact support or otherwise interact with us.
Legal business / proprietor name: [ADD LEGAL NAME]
Business / correspondence address: [ADD ADDRESS]
2. Information we may collect
- Order and contact data: name, email address, phone number, product purchased, payment status and support communications.
- Payment information: payments are processed through Razorpay. We do not intend to store your full card number, UPI PIN, CVV or online banking credentials on this website.
- Technical information: basic server or hosting logs such as browser type, IP address, requested page and timestamp may be processed by our hosting or infrastructure providers for security and operation.
- Information you voluntarily send: anything you include in a support request or grievance.
3. Why we use information
- To process and confirm purchases and provide access to digital products.
- To respond to support, refund, delivery or grievance requests.
- To prevent misuse, fraud, unauthorized redistribution and security incidents.
- To keep records reasonably necessary for accounting, tax, legal or dispute-resolution purposes.
- To send promotional communication only where we have a lawful basis or your consent, with a reasonable way to opt out.
4. Payment processing
Checkout is handled by Razorpay through a third-party payment page. Razorpay may collect and process information under its own terms and privacy policy. Never send your card PIN, UPI PIN, CVV or banking password to DIGIPRODX.STORE by email, phone or chat.
5. Sharing of information
We may share information only as reasonably necessary with payment processors, hosting/infrastructure providers, professional advisers, support providers, or government/court authorities where legally required. We do not state that we sell customer personal data.
6. Retention and security
We aim to keep personal information only for as long as reasonably necessary for the purposes described above or as required by applicable law. No online system can be guaranteed to be completely secure, but we use reasonable technical and organizational measures appropriate to a small digital-product website.
7. Your choices and rights
You may contact us to request access to, correction of, or deletion of personal information we control, subject to applicable law and records we are required to retain. Where processing is based on consent, you may also ask to withdraw that consent for future processing.
8. Students and minors
Some of our educational content is relevant to school-age students. If you are under 18, you should use this website and make purchases with the involvement and authorization of a parent or legal guardian. We do not intentionally seek unnecessary sensitive information from minors.
9. Cookies and third-party services
The current static website does not intentionally use advertising or behavioral-tracking cookies. Third-party services you visit, including Razorpay, may use their own cookies or similar technologies. See our Cookie Policy for more information.
10. Contact and grievances
Email: digiprodx.store@gmail.com
Phone: +91 9289035017
11. Changes
We may update this policy when our website, service providers or legal obligations change. The latest effective date will appear at the top of this page.